Help page

e-banking

Do you have questions about e-banking?

On this help page you will not only find answers to questions concerning a variety of topics, but also several different guides.

Check here for all security-relevant topics. 

We have compiled a list of the most important questions and answers for you under “Frequently asked questions about e-banking”.

We would be happy to help you find answers to any questions you have about e-banking. Check here for ways to contact us. 

Activating “Digipass Mobile” and “Digipass”

Logging into the new e-banking system for the first time

Guide to the e-banking system

The guide shows you the most important features offered by the new e-banking system and will make getting started easy.

FAQ – Frequently asked questions

We have compiled a list for you here of the most important questions and answers concerning e-banking.

Forgot your login?

Please call our e-banking hotline on

+41 (0)800 630 510

from 8 a.m. to 5.30 p.m. Mondays to Fridays
(except official public holidays)

Contact the e-banking hotline

Our e-banking hotline will be happy to answer questions and provide technical support:

+41 (0)800 630 510

from 8 a.m. to 5.30 p.m. Mondays to Fridays
(except official public holidays)